Shipping policy
Shipping Policy
Thank you for shopping with us. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you by email.
2. Shipping Time
Estimated delivery time depends on your location:
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United States / Europe / United Kingdom: 5–10 business days
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Canada / Australia: 7–12 business days
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Other International Destinations: 8–15 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or local carrier delays.
3. Shipping Fees
Shipping fees are calculated at checkout and include handling and logistics costs.
Any applicable customs duties or import taxes are the responsibility of the customer unless otherwise stated.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking information may take 24–72 hours to update after shipment.
5. Customs, Duties, and Taxes
We are not responsible for delays caused by customs clearance.
Customers are responsible for any customs duties, taxes, or fees imposed by their country.
6. Address Accuracy
Please ensure that your shipping address is complete and accurate.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
If you notice an error in your address, please contact us within 12 hours after placing your order.
7. Lost or Delayed Packages
If your package has not arrived within the estimated delivery timeframe, please contact us.
We will assist you in checking the shipment status with the carrier.
We are not responsible for delays caused by the carrier once the package is in transit.